Eyewear A to Z
Frame&Lenses
Are your sunglasses UV protected?
All of Torege sunglasses have 400 UVA/UVB protection! That's 100% coverage from the harsh rays...
Read more
Frame&Lenses
Are my glasses scratch-resistant?
Yes, they have a scratch-resistant layer. Before releasing our products, we went through extensive research...
Read more
Frame&Lenses
How to install replacement lens
Lens removal Warning! Lenses may be inserted only in specified models and pursuant to...
Read more
Frame&Lenses
What are TORIEX™ lenses?
A TORIEX Lens is Torege proprietary high-definition lens technology that ramps up contrast, optical clarity...
Read moreWarranty
What are Torege Care Plans?
To provide customers with assured lifelong comprehensive care services after purchasing products. The purpose is...
Read moreGeneral
Is there a limited amount of claims i can submit?
You can make up to 1 claim for general damages, loss, damage and theft, once...
Read moreGeneral
How long does it take to receive my replacement?
All warranty claims are processed between 4 to 10 business days and shipped by USPS...
Read moreGeneral
Can i ship my Claim to a friend?
No, Warranty replacements must get shipped to the same shipping address as the original purchase...
Read moreGeneral
Can i get a New color through my Warranty Claim?
No, Replacements must be the same color as the original purchase order
Read moreGeneral
Are there any other costs when i make a Warranty Claim?
shipping replacement fee applies to Warranty Claim orders- For Domestic- $6.65; For International shipments $15.00...
Read moreGeneral
What does warranty cover?
Your warranty covers: lost, stolen, scratch lenses, frame damages, broken frames, and manufactured defects.
Read moreGeneral
How do you submit a claim?
Go to https://www.torege.com/pages/repair-program and submit a request for your replacement. Make sure to include your...
Read more