Eyewear A to Z

Are your sunglasses UV protected? - Torege® Eyewear
Frame&Lenses

Are your sunglasses UV protected?

All of Torege sunglasses have 400 UVA/UVB protection! That's 100% coverage from the harsh rays...
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Are my glasses scratch-resistant? - Torege® Eyewear
Frame&Lenses

Are my glasses scratch-resistant?

Yes, they have a scratch-resistant layer. Before releasing our products, we went through extensive research...
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How to install replacement lens - Torege® Eyewear
Frame&Lenses

How to install replacement lens

Lens removal   Warning! Lenses may be inserted only in specified models and pursuant to...
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What are TORIEX™ lenses? - Torege® Eyewear
Frame&Lenses

What are TORIEX™ lenses?

A TORIEX Lens is Torege proprietary high-definition lens technology that ramps up contrast,  optical clarity...
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Warranty

What are Torege Care Plans?

To provide customers with assured lifelong comprehensive care services after purchasing products. The purpose is...
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General

Is there a limited amount of claims i can submit?

You can make up to 1 claim for general damages, loss, damage and theft, once...
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General

How long does it take to receive my replacement?

All warranty claims are processed between 4 to 10 business days and shipped by USPS...
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General

Can i ship my Claim to a friend?

No, Warranty replacements must get shipped to the same shipping address as the original purchase...
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General

Can i get a New color through my Warranty Claim?

No, Replacements must be the same color as the original purchase order  
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General

Are there any other costs when i make a Warranty Claim?

shipping replacement fee applies to Warranty Claim orders- For Domestic- $6.65; For International shipments $15.00...
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General

What does warranty cover?

Your warranty covers: lost, stolen, scratch lenses, frame damages, broken frames, and manufactured defects.  
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General

How do you submit a claim?

Go to https://www.torege.com/pages/repair-program and submit a request for your replacement. Make sure to include your...
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