Eyewear A to Z
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Problems at Checkout?
If you are receiving an error message, there may be a problem with your credit...
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Why hasn’t my tracking information updated?
If your tracking has not updated after 24 hours of package being shipped. There is...
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How long does it take to process my order?
Processing time varies between 1-3 days before the order is shipped. There are couple of...
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My order status says 'Unfulfillled'. What does that mean?
This just means that we successfully received your order and we are currently processing it!...
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Where is My Order Confirmation?
Once your order is processed, you will receive an email confirmation to the email address...
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Why was my order canceled?
A few possible reasons as to why your order was canceled/refunded: You did not respond...
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